Is Secret Takeaways a delivery app?
No. We are more like a search platform for consumers to find delivery and takeaway options, we then pass them over to you to make the order. We drive demand.
Do you charge commission?
We don’t charge commision to restaurants, we charge a flat monthly fee (actually, it's currently free while we ramp up consumer demand). Consumers pay nothing.
Do you do the delivery?
We send you the customers, but we don’t deliver the food.
Is it an ordering platform?
We don’t process orders, if you need software for this we can point you to one of our trusted partners.
How are you different to Deliveroo, Just Eat, etc.?
Deliveroo, Just Eat, Uber Eats and others offer demand, ordering, payments and delivery. They charge exorbitant amounts for this service because they hold most of the demand.
We are disrupting the industry by capturing the demand from them and giving it directly to you, the restaurant. We don’t process or deliver the orders, so we can keep the cost to you as low as possible and focus on doing one thing really, really well.
I already have my own ordering software, why would I join Secret Takeaways?
Perfect! If you have ordering software and can deliver or offer collection, you are 2/3rds of the way there, all you need is the demand and that’s where we come in.
I'm already on Deliveroo, why would I join?
You get orders through Deliveroo, awesome. But they charge a massive commission, not awesome. Join Secret Takeaways to bring more of the demand to you directly and away from Deliveroo. Or do both.
How do I encourage more customers to order directly instead of Deliveroo, Just Eat, etc.
Customers want good prices and high quality, if you can offer your food cheaper, faster and hotter when they order directly, they will love you for it and keep coming back.